Help & Frequently Asked Questions

What is a Segway?

The Segway® Personal Transporter (PT) is the first of its kind-a self-balancing, personal transportation device designed to go anywhere people do. Easy to use and operate, the two-wheeled Segway sports high-tech gyroscopes that automatically respond to your body's movements, "sensing" when it should speed up and slow down.

You stand on a small platform between left and right wheels as you hold onto handlebars at a comfortable waist height. The Segway handles the balancing for you, so that you're always upright as you glide through any environment.

Is there a weight limit for the Segway® PT?

The maximum payload for the Segway® PT is 118 kg.

How far in advance do I need to reserve?

We suggest you to book online to avoid disappointment. Alternatively, you can email us at   or call us at (65) 9825 4066 for enquiries regarding our Sentosa operations. All reservations are subjected to availabilities and on a first-come-first-serve basis.

Are the tours cancelled in case of rain?

We reserve the rights to suspend the tour when it is deemed unsafe to carry on.

Can I rent a Segway without a safety instructor?

We do not rent our Segway® PT to individuals without a safety instructor currently.

How many people can go on the Segway® Eco Adventure at 1 time?

As part of our safe management measures, we limit our group size to 5 pax each time to ensure your safety and experience is not compromised.

For your own safety, we do not allow guests with the following conditions from going on rides, including but not limited to:
  • Heart Conditions or Abnormal Blood Conditions
  • Extreme Vertigo
  • Recent Surgery or Easily Aggravated Conditions
  • Expectant Mothers
  • Intoxication
  • Epilepsy

A Complete Release of Liability form must be signed before commencement of Segway rides.

As part of our attraction safe management measures to fight covid-19 and ensure a safe environment for all guests,

We require all riders to sign the release of liability form on our digital platform.

After you have booked your ticket online, please click on the link provided in the ride confirmation email and fill up the information required accurately.

A verification will be performed when you visit our attraction on your booking date.

Terms & Conditions

  • Weight limit: 118kg.
  • Compulsory safety training will be provided prior to any Segway activities.
  • Helmets and safety gears will be provided for both Segway and Bicycle activities.
  • All Segway rides and tours are accompanied by a safety guide.
  • Bicycle rentals are on a free and easy basis.
  • Guests with the following conditions are not allowed to participate in Segway activities: Heart Conditions or Abnormal Blood Conditions, Extreme Vertigo, Recent Surgery or Easily Aggravated Conditions, Expectant Mothers, Intoxication Epilepsy.
  • All activities are for a single rider only. No pillion riding is allowed.
  • Smoking, using of mobile devices and consumption of food and drinks are strictly prohibited within during the ride.
  • Rides will be suspended during wet weather.