Help & Frequently Asked Questions

What is a Segway?

The Segway® Personal Transporter (PT) is the first of its kind-a self-balancing, personal transportation device designed to go anywhere people do. Easy to use and operate, the two-wheeled Segway sports high-tech gyroscopes that automatically respond to your body's movements, "sensing" when it should speed up and slow down.

You stand on a small platform between left and right wheels as you hold onto handlebars at a comfortable waist height. The Segway handles the balancing for you, so that you're always upright as you glide through any environment.

Is there a weight limit for the Segway® PT?

The maximum payload for the Segway® PT is 118 kg.

How far in advance do I need to reserve?

We suggest you to book online to avoid disappointment. Alternatively, you can email us at   or call us at (65) 9825 4066 for enquiries regarding our Sentosa operations. All reservations are subjected to availabilities and on a first-come-first-serve basis.

Are the tours cancelled in case of rain?

We reserve the rights to suspend the tour when it is deemed unsafe to carry on.

Can I rent a Segway without a safety instructor?

We do not rent our Segway® PT to individuals without a safety instructor currently.

How many people can go on the Segway® Eco Adventure at 1 time?

As part of our safe management measures, we limit our group size to 5 pax each time to ensure your safety and experience is not compromised.

For your own safety, we do not allow guests with the following conditions from going on rides, including but not limited to:
  • Heart Conditions or Abnormal Blood Conditions
  • Extreme Vertigo
  • Recent Surgery or Easily Aggravated Conditions
  • Expectant Mothers
  • Intoxication
  • Epilepsy

A Complete Release of Liability form must be signed before commencement of Segway rides.

As part of our attraction safe management measures to fight covid-19 and ensure a safe environment for all guests,

We require all riders to sign the release of liability form on our digital platform.

After you have booked your ticket online, please click on the link provided in the ride confirmation email and fill up the information required accurately.

A verification will be performed when you visit our attraction on your booking date.

Important Notes / Terms & Conditions

  • Please see a doctor and stay home should you feel unwell or have a fever above 37.5 Degree Celsius. We continue to enforce safe management measures such as:

    1. All guests will need to use Safe Entry to check-in & out upon arrival at & departure from the attraction. The QR code is prominently displayed at the entrance.
    2. Daily temperature screening of both customers & staff temperatures.
    3. Ensuring safe distancing between guests.
    4. Guests must wear masks at all times and refrain from mingling with guests from other groups.
    5. Regular sanitising of the equipment and areas accessible to guests and employees.
    6. Adopting all possible measures to keep our attraction a safe place to have fun.
    7. Guests who do not comply with the safe management measures shall be denied entry or have their rides suspended/terminated.
  • Please check the details of our location at http://www.segwaytours.com.sg/contact
  • Gogreen Segway Eco Adventure @ Siloso Beach
    Siloso Beach, Sentosa (Opposite Bikini Bar)

    10 minutes prior to the stipulated time stated on the itinerary to complete the registration. Your tour booking may be cancelled and timings rescheduled if you do not arrive before the stipulated time on your confirmation email.

  • Please note that all completed and confirmed transactions cannot be cancelled or refunded under any circumstances.
  • Any changes in time slots are subjected to availability. All changes must be sent to info@segwaytours.com.sg at least 7 days prior to the tour date. No refund in partial or in full and top-ups may be necessary.
  • Please note that proof of age may be required before commencement of the tour. Please produce valid identification with photograph and date of birth as proof of age upon request. The Management reserves the rights to verify the age of any rider(s) and / or deny a rider from participating in the tour if they are not able to produce a proper/valid identification as proof of age or do not meet the minimum qualifying age.